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Cannot log in, stays spinning on add a google account but never opens the browser

Feedback & Bugs

.Have to do a request because i cant find an issues tab,

Posted by Heyan Vieira Minuto ·
Status: Completed6 comments

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Comments6

  • Heyan Vieira Minuto

    •

    Nov 2

    • Tommy

      Team•

      Nov 2

      Hi - I'm sorry you can't login :/ can you let me know what browser you are using?

      Would you mind making a different browser your default browser and let me know if that works (for example trying Firefox or Chrome temporarily)

      • Heyan Vieira Minuto

        •

        Nov 3

        Hi Tommy! I tried with both Samsung Browser (new windows browser) and Microsoft Edge, it did’t work with any of them

      • Heyan Vieira Minuto

        •

        Nov 7

        Hi, the problem continues on the latest version of astral and on all browsers i tried (including firefox and chrome).

        Thanksss

        • Tommy

          Team•

          Nov 7

          Hi - I just released a new version, 0.9.7, last night, wanted to check if that version is what you tried?

          It should (hopefully) detect if the browser doesn’t open, and pop up a link for you to manually paste into the browser to add your Google Account. If it still is giving you a problem, let me know? Sorry again for the issues!

          • Heyan Vieira Minuto

            •

            Nov 7

            Hi, i’m on version 0.9.7, unfortunately it stays here and never gives me the link to copy and paste….. i’d be happy if you could look into it,

            Thanksss

            Heyan